STATUM and Electoral Court begin training and change management campaign
Summary:
The implementation of ApiaDocumentum is scheduled for the end of October.
Information:
At the end of August 2018, STATUM will begin training the staff of the Electoral Court, the next body to join the electronic file system ApiaDocumentum. In principle, 50 officials will be instructed in the management of the tool and then these will replicate the knowledge to reach the total staff, which exceeds 800 people in toto the national territory. It is estimated that the training lasts two months. On the other hand, the implementation of the platform is scheduled for the end of October.
ApiaDocumentum is a solution designed to manage files, documents and workflows, electronically supported. Its objective is to eliminate paper support, improve the quality of service and achieve transparency and democratization of information.
As this implies a strong change in the daily work tasks and, in this particular case, the average age of the Electoral Court staff is high, the process of survey, training and putting into production that are being carried out by the body, STATUM and Agesic relies heavily on various change management activities to minimize the possible rejection that the new computer system can generate in the early stages.
"The implementation will be successful insofar as people feel they belong to the Electronic File system and see that the benefits outweigh the costs," said Alfredo Minchilli, consultant in Human Management, Development and Organizational Change.
In this sense, Minchilli emphasized that, through training, it seeks to identify the feelings of fear and anxiety of the staff generated by the new tool to supply them with technical knowledge, but also by the understanding of why operational change is necessary.
"The key is to understand the resistances to manage them," said the specialist. He added: "It is a very intense project. In a month already more than 100 people participated ".
On the way to the implementation of ApiaDocumentum in the Electoral Court, change management involves interviews with key actors (from the ministers of the body, middle managers, to officials at the operational level) to understand the perspective that each one has of the project, as well as well as to understand the possible difficulties. It also involves workshops with the staff, including with the heads and sub-heads of all the departmental offices. "The goal is to build together the vision of change that inspires the project," said Minchilli.
The implementation of ApiaDocumentum is scheduled for the end of October.
Information:
At the end of August 2018, STATUM will begin training the staff of the Electoral Court, the next body to join the electronic file system ApiaDocumentum. In principle, 50 officials will be instructed in the management of the tool and then these will replicate the knowledge to reach the total staff, which exceeds 800 people in toto the national territory. It is estimated that the training lasts two months. On the other hand, the implementation of the platform is scheduled for the end of October.
ApiaDocumentum is a solution designed to manage files, documents and workflows, electronically supported. Its objective is to eliminate paper support, improve the quality of service and achieve transparency and democratization of information.
As this implies a strong change in the daily work tasks and, in this particular case, the average age of the Electoral Court staff is high, the process of survey, training and putting into production that are being carried out by the body, STATUM and Agesic relies heavily on various change management activities to minimize the possible rejection that the new computer system can generate in the early stages.
"The implementation will be successful insofar as people feel they belong to the Electronic File system and see that the benefits outweigh the costs," said Alfredo Minchilli, consultant in Human Management, Development and Organizational Change.
In this sense, Minchilli emphasized that, through training, it seeks to identify the feelings of fear and anxiety of the staff generated by the new tool to supply them with technical knowledge, but also by the understanding of why operational change is necessary.
"The key is to understand the resistances to manage them," said the specialist. He added: "It is a very intense project. In a month already more than 100 people participated ".
On the way to the implementation of ApiaDocumentum in the Electoral Court, change management involves interviews with key actors (from the ministers of the body, middle managers, to officials at the operational level) to understand the perspective that each one has of the project, as well as well as to understand the possible difficulties. It also involves workshops with the staff, including with the heads and sub-heads of all the departmental offices. "The goal is to build together the vision of change that inspires the project," said Minchilli.
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