STATUM and Grupo Horus work together to "despapelar" Paraguay

The neighboring country aims to reach 2023 with almost 40% of online procedures; In this framework, companies collaborate for the implementation of ApiaDocumentum.

Information:

Paraguay aims to reach 2023 with almost 40% of the procedures of its central administration online. In this framework, the Agency for the Electronic Government and the Information and Knowledge Society (AGESIC) shares good practices in terms of the digital agenda, cybersecurity, data protection and access to public information.

The Paraguayan government identified that currently only 62 of 1,006 of the public procedures are offered online (6%) and that a citizen performs, on average, 260 procedures throughout his life, for which he personally transfers to different institutions. The objective is that at least 100 procedures do not require the presence of the citizen, while eliminating paper support, improve the quality of service and democratize the information.

"This will help to increase transparency in the management of State institutions and will generate significant savings of time and money for the State and citizens", the website of the Ministry of Information and Communication Technologies of Paraguay states. The most demanded services will be digitalized by the citizenship, for example, certificates of studies, police records and proof of birth certificate.

In this sense, STATUM and Grupo Horus, a Paraguayan technology-based organization aimed at generating value through knowledge and innovation, formed an alliance to implement ApiaDocumentum in their country through several projects in the short and medium term. "We are going to develop ApiaDocumentum in Paraguay. We want to be the leaders in the matter of the paralysis of Paraguay", said Alejandro De Filippis.

De Filippis himself came to Montevideo in November 2017 to interview several Uruguayan technological companies with experience in file management, documents and workflows, electronically supported and initiated contacts with STATUM.

The electronic file "saves everyone time and money and provides agility in the relations between the citizen and the institution", said De Filippis.

An official delegation arrived from Asunción to Montevideo in January 2019 to learn about the experience in terms of agenda and government. The representatives approached different initiatives developed by AGESIC such as the Trámites en Línea program and the unified government portal.