SUMMARY:

The National Directorate of Handcraft Works, Small- and Medium-Sized Enterprises, which operates under the Ministry of Industry, Energy and Mining (MIEM in Spanish,) and STATUM updated the SME certificate, one of the most popular procedures of the entity.
 

INFORMATION:

This procedure, developed with ApiaTrámites technology, certifies that a company is SME and the document can be presented before any public or private entity. The certificate is also a requirement to take part in any program managed by the ministry.

If, for instance, an SME company wishes to apply to the partial grant for technical assistance and/or training for business management improvement, such company must have the SME certificate.

"This certificate may also be required by other programs of the Ministry of Industry or public entities that promote an improvement of the business competitivity of SME companies," states the ministry’s web site.

Micro-enterprises are required to have 1 to 4 employees and an annual income not exceeding 2 million indexed units. If the company is small-sized, it must have 5 to 19 employees and the annual income cannot exceed 10 million indexed units. If the company is medium-sized, it must have 20 to 99 employees and an annual income not exceeding 75 million indexed units.

This procedure can be performed by any representative of the company.
 
Improvements

• Usability and accessibility were improved.  
• Also, a new tracking system was enabled by the Agency for eGovernment, Knowledge and Information Society (Agesic), to allow citizens to know what stage has been reached in the procedure
• Furthermore, the new version allows rating the degree of satisfaction of the end user’s experience with the procedure.