Presidency met the goal of Online Procedures for 2019

As of December 27 of last year, 86% of the Central Administration procedures were available to be carried out online.

Information:

Unit Executors of the Presidency of the Republic announced the fulfillment of the goal of the Online Procedures program to offer citizens the possibility of carrying out all their procedures through digital media before the beginning of 2020.

As of December 27, 2019, 86% of the Central Administration procedures were available to be carried out online from start to finish. By agency, the Ministry of Education and Culture, the Ministry of Tourism and Sports, the Ministry of Industry, Energy and Mining and the Ministry of National Defense have 100% of their procedures associated with Online Procedures. On the other hand, the Ministry of Economy and Finance, the Ministry of Housing, Land Management and the Environment, the Ministry of Foreign Affairs and the Ministry of Labor and Social Security will be the next to complete their coverage.

Online Procedures is a transversal and comprehensive State program based on the platform developed by STATUM ApiaTramites. This allows in an easy, intuitive and dynamic way to carry out the implementation of Online Procedures for interaction between the citizen and the organization, with an "agile methodology" that allows the officials of the organizations to become involved in the definition and parameterization of the procedures, appropriating the knowledge of the implantation for the subsequent maintenance with its own resources.

In announcing the achievement of the goal, the director of the Online Procedures program, Karime Ruibal, stressed that the work carried out was based on four pillars: political support, the application of technology, the demands and needs of citizens and commitment of the organisms involved. "The program leaves much more than just technologies," he said at a ceremony held on December 19, 2019 in the Annex Building of the Executive Tower, referring to obtaining new knowledge, optimizing processes and improving cybersecurity by public bodies.

Members of the Presidency cross-section team appreciated the commitment and professionalism of the teams involved and stressed that having the technological tools provided by STATUM and Agesic facilitated the work carried out.

Online Procedures is a direct solution to bring citizens closer to the State, by expanding access alternatives to public services, 24 hours a day, 365 days a year, in any part of the country, which reduces the territorial distribution gaps and the concentration of resources and services in the capital.