SUMMARY:

The recent incorporation of artificial intelligence in Apia is marking a before and after in the usability and accessibility of this technological platform. This advance is redefining user interaction with the tool.

INFORMATION:

The incorporation of artificial intelligence in Apia has been a fundamental change, its promoters said. "We are working on incorporating interaction tools with the user interface through the use of natural language," they commented. This allows users to perform tasks directly through speech, something that was previously done by filling out forms.

This user interface improvement, although limited to text boxes, is revolutionary in terms of accessibility. "At the moment, interaction is done through text boxes, but that's not really a big limitation. Most devices can convert audio to text, and the technology is evolving very quickly, so that it is likely that this limitation will disappear in a short time, and users will be able to talk to Apia to carry out their activities," explained STATUM.

With this new feature, “less specific knowledge” is needed to work. You just have to write to the tool what you want to achieve and allow the artificial intelligence to interpret your needs.

Why it helps usability
From the beginning, STATUM always sought to offer clear, consistent and intuitive interfaces so that the user could interact with the multiple tools offered by the system. It also sought to “satisfy the aesthetic needs of any organization or company.”

“We have been evolving the different concepts as we have received feedback from our users and analysts,” the company mentioned.

The developer clarified that artificial intelligence does not perform actions on the data.

“It is always up to the user to confirm what the intelligence suggests,” they point out. What it does is speed up the work.

This new addition provides users with new, “more natural” shapes than those to which Apia users were accustomed.

Furthermore, from now on, a systems analyst will be able to survey the requirements of a project in record time and even diagram work schemes and deadline calendars in an intuitive and simple way.

He will also be able to take advantage of current generative tools to obtain definitions, use cases and testing, which will allow him to obtain rapid prototypes about any business model.

These same tools can also be used when modifying an existing application. In this way, a definition of the current state of a business can be obtained using the same tools to expand its scope and capabilities.

The impact on accessibility
From the first moment, Apia was developed to comply with regulations. In this way, it complies with article 88 of Law No. 19,924, which states that the State must ensure accessibility to web content.

“This speaks not only of our commitment to comply with the Law, but also of our commitment to offering quality software for our public and all citizens,” stated STATUM.

It also has an impact on accessibility, especially for people with some type of disability, for example, visual. Although Apia can be used by this type of people because it meets international standards, the artificial intelligence that is promoted allows it much more.

This is how STATUM explained it: “The use of voice or writing in natural language as the main means of communication with the interface could mean an improvement in the quality of the service. In some situations, it could even mean the difference between providing or denying service".